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Updated 1mo ago

by jschuller

mcp-server-servicenow

MCP server for ServiceNow — 19 tools, 5 resources for incidents, CMDB, update sets. OAuth 2.1+PKCE, MCP 2026-07-28 stateless protocol (FastMCP 4), Claude Code skills. Works on any SN version (Tokyo+), no entitlements needed.

Works with
  • Claude

24 GitHub stars (24)

+1 in 10 days

Stars gained per day · daily snapshots since Sep 30
Stars gained per day, Sep 30 to Oct 10: +1 in total; the busiest day was Oct 7 with +1 stars.Oct 1: 0 starsOct 2: 0 starsOct 3: 0 starsOct 4: 0 starsOct 5: 0 starsOct 6: 0 starsOct 7: +1 starsOct 8: 0 starsOct 9: 0 starsOct 10: 0 stars
Stars gained between daily snapshots
PeriodNew stars
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Oct 7+1
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  • 4 skills (4 skills found in its SKILL.md files)
  • 11 forks (11 forks)
  • 1mo ago last update (Last updated 1mo ago)

Install

Skills CLI

npx skills add jschuller/mcp-server-servicenow

Asks which skills and agents to install. Just one: npx skills add jschuller/mcp-server-servicenow --skill exploring-tables — add -g for every project.

Claude Code

git clone https://github.com/jschuller/mcp-server-servicenowcp -r "mcp-server-servicenow/skills/exploring-tables" ~/.claude/skills/

Copies the exploring-tables skill into ~/.claude/skills/ for every project (use .claude/skills/ for one project). Repeat for the other skills listed below.

Plugin

/plugin marketplace add jschuller/mcp-server-servicenow

Run inside Claude Code if the repository ships a plugin marketplace, then pick plugins from /plugin.

Skills can run code on your machine — read the SKILL.md first.

What it does

In the author's own words, from each skill's SKILL.md.

  • exploring-tables

    Exploring any ServiceNow table — schema, field types, sample records, relationships, and data patterns. Use when the user mentions tables, schemas, fields, data dictionary, sys_dictionary, sys_db_object, table structure, "what fields does X have," or wants to understand a ServiceNow table they haven't worked with before.

    skills/exploring-tables/SKILL.md on GitHub (opens in a new tab)
  • reviewing-update-sets

    Reviewing, analyzing, and comparing ServiceNow update sets before promotion. Shows changes, risks, dependencies, and conflicts. Use when the user mentions update sets, customizations, promotion, code review, change tracking, pre-deployment review, sys_update_xml, customer updates, "what changed in this update set," or "is this safe to promote."

    skills/reviewing-update-sets/SKILL.md on GitHub (opens in a new tab)
  • servicenow-cmdb

    Exploring CMDB configuration items, CI class hierarchy, relationships, health metrics, data quality, and CSDM compliance. Use when the user mentions CMDB, configuration items, CIs, CI classes, dependencies, relationships, CMDB health, data quality, duplicates, orphaned CIs, CSDM, service taxonomy, Data Foundations certification, staleness, compliance scores, or "show me what depends on X."

    skills/servicenow-cmdb/SKILL.md on GitHub (opens in a new tab)
  • triaging-incidents

    Creating, triaging, updating, and analyzing ServiceNow incidents. Assess severity, check affected CIs, find related incidents, and recommend assignments. Use when the user mentions incidents, INC numbers, outages, service disruptions, ticket creation, triage, priority, severity, ITSM operations, SLA breaches, assignment groups, "what's on fire," or "open P1 incidents."

    skills/triaging-incidents/SKILL.md on GitHub (opens in a new tab)

Review before you install

A skill is a set of instructions and scripts your agent will follow, and it can run code on your machine. Read the SKILL.md and any scripts first — this listing is not a security review.